Your direct line to Locawo

We are happy to help

Whether you have a question about your order, our products or an idea you would like to share with us: just send us a message. Behind Locawo are real people who listen, think along and help as quickly as possible.

Service by email

You can reach our office Monday to Friday between 8:00 a.m. and 3:00 p.m. at hallo@locawo.com.

Office hours

Monday to Friday, 8:00 a.m. to 3:00 p.m. During this time we take care of your message and everything that comes up in everyday shop life.

Response time

When we receive a high number of requests, replying to emails Monday to Friday can take up to 48 hours.

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What can we do for you?

The more precisely you describe your request, the faster we can find the right answer. If your message is about an order, your order number helps us a lot.

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